Live Chat, Help Center, FAQ page by UpperCommerce

The best way to solve your customers problems is to be proactive about it. If you have a Chatbot in place, users can get instant help. You can have a simple bot in your Help Center, or a live person dedicated to handling your customers. Providing a FAQ page can also be helpful, as people tend to browse there first before contacting you, so it gives you a chance to answer them by providing clear and concise steps on how to perform the task they are trying to accomplish. This can be achieved with UpperCommerce software.