The AfterShip Returns Center makes it easy for your customers to return or exchange their purchases or for you to refund them. This is a powerful feature that we recommend you make use of. A customer can send the item back to you, and then you decide whether to refund or ship it to them.
The customer will get a courier slip and they will have the option to choose a courier of their choice. They can also have their refund applied to the payment method they used for the purchase.
